Frequently Asked Questions


 


 

Q: Once my granite is installed, how often does it need to be resealed?
A: Granite from BrotherStone is sealed before it is installed, so no resealing will be necessary, unless there is an unusually high amount of wear and tear on the countertops.
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Q: What products should be used to clean granite and marble countertops?
A: A gentle cleanser - dish soap works well - with no ammonia, bleach, other acids, or abrasives, should be used to clean the countertops, and then followed up with something like lemon furniture oil to make it shine. Spills from highly acidic liquids like fruit juice and wine as well as oils should be cleaned up immediately.
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Q: Will knives scratch a granite countertop?
A: Knives will not harm a granite surface; however, granite will dull knife blades. Granite has a rating of 7 on the Measure of Hardness Scale (MOH).

10- Diamond5- Apatite
9- Corundum4- Fluorite
8- Topaz3- Calcite [Most Marbles]
7- Quartz [Granite]2- Gypsum
6- Feldspar [Granite]1- Talc

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Q: Can hot pots or pans be set directly on granite countertops or is a trivet necessary?
A: Hot pots and pans can be set directly on granite countertops because the heat generated from cooking is not nearly hot enough to affect the granite. On quartz surfaces a trivet is recommended because the 7% resin may warp, melt, or become discolored.
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Q: Are the finishes on all granite countertops glossy?
A: Although the high-gloss finish is the most frequently used, there are other finishes available. Most of these will require an additional charge since the slab will most likely need to be processed off-site. Other available finishes include honed, leather, satin, and brushed, but not all of these are available for every type of granite.
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Q: What is the difference between granite and marble?
A: Marble is softer and more porous than granite; for that reason it is not recommended for use in high-traffic areas such as kitchens. It is more susceptible to staining, breaking, or chipping. This difference in durability is a result of the processes which form the stone. Marble is made by layers of minerals, calcium, and sediments at the bottom of bodies of water eventually fossilizing, while granite is an igneous rock formed as the result of high-heat reactions deeper within the earth which form a harder, denser stone.
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Q: Where is granite from?
A: Granite is quarried all over the world, but most sold in the U.S. is from Brazil, Italy, China, and India.
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Q: Is granite resistant to bacteria?
A: Due to its slight porosity, granite is not antibacterial like quartz surfaces; however, it is not known to harbor bacteria and is very easily and effectively cleaned. For consumers in need of a 100% antibacterial surface, quartz countertops are best, but for most homes granite is more than suitable as it is less prone to harbor bacteria than wooden butcher block or laminated surfaces.
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Q: What is quartz and are there any benefits to using a manufactured material such as the quartz for countertops?
A: Quartz countertops are manufactured and sold in slabs composed of 93% quartz stone and 7% resin. The main advantages to quartz are its antibacterial nature and consistency in color. While granite as a product of nature may vary in color and movement from sample to installation, quartz countertops will match the sample exactly.
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Q: Why are some types of granite more expensive than others?
A: Granite price is determined by a number of factors, including supply and demand as well as color, movement, character, and how accessible the material is for quarrying and shipping.
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Q: Will there be seams in granite countertops?
A: The size and shape of the kitchen or bathroom determines the number and placement of seams. Since granite comes in slabs which are limited in size, some seams may be necessary, but BrotherStone will make every effort possible to minimize their visibility by lining up matching pieces as closely as possible. With granite that has a relatively large amount of movement, color, and character, this may take some extra work, but seams are always made as inconspicuous as possible given the configuration of the countertop.
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Q: Can granite hang over the edge of cabinets?
A: Granite is usually installed with about an inch and a half of overhang from the cabinets. With areas such as bars and breakfast nooks where a larger overhang is necessary for seating underneath the counter, some support such as brackets or corbel blocks may be necessary for anything exceeding twelve inches.
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Q: How much does granite weigh?
A: Granite weighs between twenty and twenty-five pounds per square foot, while marble and quartz weigh slightly less. Cabinets are designed with that amount of weight in mind, and so should have no problem supporting stone countertops.
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Q: Why do some granites cost more than others? Does the difference in price indicate a disparity in performance?
A: The price of granite is determined by supply and demand, as well as by the nature of the granite: more colorful or dramatic stones may be more rare and thus more expensive. A difference in price does not indicate a difference in performance; all granite is extremely durable and low-maintenance.
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Q: Does BrotherStone install the plumbing attached to the countertop?
A: BrotherStone installs sinks and cuts holes for your faucet; however a plumber will be needed to hook up and turn on the plumbing since we are only licensed for countertops and not plumbing. There are several plumbers in the Hendersonville area to whom BrotherStone will recommend clients for that work as well as reliable suppliers for other various home improvement needs like tile, flooring, cabinets, carpet, and electricians.
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Q: Does BrotherStone remove and dispose of preexisting countertops?
A: For an additional charge figured by the square foot, BrotherStone will remove and dispose of old countertops before installing new ones.
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Q: What are the steps for getting a countertop?
A:

  1. A homeowner or builder brings drawings of the kitchen or bathroom cabinets and selects the type of granite, marble, or quartz desired.
  2. BrotherStone gives a free estimate based on the square footage figured from plans.
  3. The client brings the deposit and schedules a template. At this point BrotherStone orders the countertop material of it is not already in stock.
  4. A precise template is made from the cabinets.
  5. BrotherStone cuts the material and fabricates it in the shop.
  6. Countertops are installed in the home.
  7. Enjoy!

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